Customer Ledger

Privacy Policy

Kings Mobile values your privacy and is committed to protecting your personal information while providing authentic mobile devices on easy installment plans.

About Kings Mobile

Kings Mobile is a trusted brand that provides genuine mobile devices through a transparent easy-installment process. We collect and process only the information required to verify eligibility, manage orders, support installment accounts, and improve customer service.

Information We Collect

  • Name, CNIC, contact number, and address for verification and order processing
  • Supporting documents required for installment approval, such as income proof and utility bills
  • Device and usage information when you access our website or app for security and performance

How We Use Your Information

  • To verify your identity and assess installment eligibility
  • To process orders, deliveries, payments, and account updates
  • To contact you about your installment schedule, reminders, or support requests
  • To maintain platform security, prevent fraud, and improve our services

Data Protection

  • We use reasonable technical and organizational safeguards to protect personal data
  • Access to customer data is limited to authorized staff only
  • Information may be stored only as long as necessary for business, legal, and accounting purposes

Sharing of Information

Kings Mobile does not sell your personal information. We may share limited information only when necessary with:

  • Payment and logistics partners for order fulfillment
  • Verification or legal authorities when required by law or lawful request
  • Service providers who help us operate the website, app, and support systems

Your Rights and Choices

  • You may request updates to your contact or account information
  • You may contact us to ask how your information is being used
  • You may opt out of non-essential marketing communications where applicable

Policy Updates

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any revised version will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how Kings Mobile handles your data, please contact our support team.